privacy policy

Privacy Policy

OUR COMMITMENT TO PROTECT YOUR PRIVACY

We understand how important it is to protect your personal information. This document sets out our privacy policy commitment in respect of personal information we hold about you and what we do with that information.

We recognise that any personal information we collect about you will only be used for the purposes we have collected it or as allowed by law. It is important to us that you are confident that any personal information we hold about you will be treated in a way that ensures protection of your personal information.

Our commitment in respect of personal information is to abide by the Australian Privacy Principles for the protection of personal information, as set out in the Privacy Act and any other relevant laws.

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PERSONAL INFORMATION

When we refer to personal information we mean information from which your identity is reasonably apparent. This information may include information or an opinion about you.

The kinds of personal information we may collect about you include your name, date of birth, address, email address, phone number, account details, occupation, and any other information we made need to identify you.

If you are applying for finance we may also collect the ages and number of your dependants and cohabitants, the length of time at your current address, your employment details and proof of earnings and expenses.

The personal information we collect and hold about you may include credit information. Credit information is information which is used to assess your eligibility to be provided with finance and may include any finance that you have outstanding, your repayment history in respect of those loans, and any defaults. Usually, credit information is exchanged between credit and finance providers and credit reporting bodies.

If you want to make purchases from or through us we will also collect your payment information. We will also collect this information if we need to make payments to you. If you apply for employment with us we will collect information about your work history and ask your referees about you.

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Whether you’re buying your first home, renovating, refinancing, or investing, Loan Masters provides expert mortgage solutions to help you achieve your goals.

FAQ's

frequently asked questions

Explore our faqs or reach out to understand how our Mortgage Broking works.

What does a mortgage broker do?

A mortgage broker helps you compare home loan options from multiple lenders and banks to find a loan that suits your financial situation, goals, and borrowing capacity. Loan Masters Australia works on your behalf to simplify the home loan process and secure competitive rates.

What is refinancing?

Refinancing involves replacing your current loan with a new one, often to secure a lower interest rate, reduce repayments, consolidate debt, or access equity.

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How do I apply for a loan with Loan Masters ?

Simply contact our team online, by phone, or visit our office. We'll assess your needs, compare lenders, and guide you through the application process.

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Why should I use a mortgage broker instead of going directly to a bank?

A mortgage broker can compare multiple lenders, potentially saving you time and money. Instead of being limited to one bank's products, you gain access to a range of loan options tailored to your needs.

Can refinancing save me money?

Yes. Refinancing may lower your interest rate, reduce monthly repayments, and potentially save thousands over the life of your loan.

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How do I get started?

Contact Loan Masters on 0435 100 970 for a free consultation and discuss your home loan, refinancing, car finance, or asset finance needs.

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